Innsbruck Information & Booking GmbH

The Job:
The client requested a new website with rich functionalities for selling packages online to consumers based on a touristic booking system.

The Solution:

The requirements of the client were identified in a two-step process to determine the needed systems and functionalities. These requirements were the basis for a tender (RFP) to find a suitable booking engine. After selecting the booking system, the various project teams were coordinated to develop the new eCommerce platform until the date of delivery.
Due to the novelty of the booking engine and the first time direct selling of packages, numerous details were fined-tuned and adjusted throughout the process.
In total an increase of 78% in revenue in comparison to the previous year were generated, in addition to a tremendous process improvement in the field of managing inquiries.

.. to be continued.

The Team
Web-Style, Feratel, Internal Team, Andreas Lechner Touristik

Duration
3 Months

Fields of Action
Project-Management

Industry
Retail Management & Services